Caroline Bohu
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Activity overview
Latest activity by Caroline Bohu-
Caroline Bohu created an article,
Logging into the Dashboard
You have the ability to access the Dashboard which allows you to configure and add phone numbers, set up teammates, and look at specific call data. Additionally, you have the ability to access your...
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Caroline Bohu created an article,
Google Sign-In
Companies now have the ability to enable signing via Google accounts. When enabled, Google sign-in applies across all Products: Phone applications, Dashboard and browser extensions. ⚠️ Please not...
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Caroline Bohu created an article,
Purchasing & Verifying your Number through the Dashboard
⚠️ Please note: Due to local regulation, not all numbers are available for purchase from the dashboard. For a full list of numbers available for purchase from the dashboard, please visit this link....
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Caroline Bohu created an article,
Network Diagnostics Panel
When voice calls exhibit problematic symptoms, such as lag, audio artifacts or even call setup failure, the cause is likely to be due to poor network conditions. Since the Internet has been designe...
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Caroline Bohu created an article,
Home Network Troubleshooting
As is a telephony service relying on the internet to establish the connection to the telephone network, it's important to remember that in these times of increased work from home scenarios, network...
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Caroline Bohu created an article,
How to Configure your Zendesk Integration
The Zendesk integration has a lot to offer by centralizing all your phone operations into one user interface. Thankfully, getting setup on the system is a breeze and only takes a few minutes. Bef...
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Caroline Bohu created an article,
Changing or Resetting a Password
You may need to change or reset your password on your account for security purposes or simply because you forgot your password. If you know your old password and need to update it to a new one, you...
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Caroline Bohu created an article,
Device & Headset Recommendations
Getting your device and headset ready for use with your phone solution will ensure the best call quality and experience. Let's take a look at the requirements below. Computer Requirements Googl...